Incident Prevention Magazine

Bill Martin, CUSP, NRP, RN, DIMM

Is a Better Job Brief Possible?

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If you have studied human performance or read Incident Prevention magazine regularly in recent years, you know that human beings are affected by a variety of cognitive biases. And if you’ve been in the electric utility industry for even a short while, you know that the job brief is hailed as a key to a safe workday. Given the variability in the delivery of job briefs around the country, however, it sometimes is difficult to determine how effective they really are. This article will explore issues presented by some current job brief practices as well as identify behaviors to consider that will help make job briefs more effective on your work sites.

In the Beginning
When I was a young lineman, we did not have written job briefs, but there was almost always a plan written out for complicated work. The job usually went well when we had a crew leader with good communication and organizational skills. Assumptions and poor communication typically resulted in poor workflow. Then came the mandatory job brief, which today has become an integral part of our work practice.

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Bill Martin, CUSP, NRP, RN, DIMM

Exploring Human Judgment and Its Impact on Safety

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As a human being, you depend on your own good judgment and the good judgment of others in everything you do. For example, in order to avoid an accident, you depend on your good judgment and driving skill as well as those of the driver in the car approaching you. To create and maintain a safe working environment, you rely on the good judgment of all crew members – including yourself – to carry out tasks with skill and precision.

In part, every individual’s safety depends on the safe decisions of others. When things go well, it often is assumed that everyone involved made good decisions. And when something goes wrong, it sometimes is said that the person at fault used bad judgment. But what exactly drives human judgment? Are there ways that human beings can strengthen their ability to make wise, safe decisions? In the remainder of this article, we will explore the topic of human judgment, including insight on the human brain and some tips to help you improve your decision-making abilities in the future.

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Bill Martin, CUSP, NRP, RN, DIMM

Recognizing Our Human Risk Factors

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Determining the root cause of an incident or accident gives us the opportunity to share lessons learned to help prevent future duplication of the event. In this article, we’ll identify those inherent human traits that seemingly have little to do with the tasks lineworkers perform but often are the cause of incidents. It’s difficult to mitigate risk if we don’t recognize it, so let’s explore how simply being human can set traps for us.

Inattentional Blindness
Before we go any further, please be interactive here. Log onto your computer and plug in https://youtu.be/KB_lTKZm1Ts. The link will lead you to an awareness test during which you simply count the number of passes one team makes in a 15-second basketball game. Spoiler alert: If you haven’t watched the video yet, don’t read any further until you have.

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