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iPi Training

De-escalate Conflicts in the Field

 |  Kate Wade  |  ,

Struggling to defuse tense situations on the job? This training – led by subject matter expert Jim Willis, M.Sc., CMAS, CHS-I – equips you with the skills to safely navigate conflict, teaching you when to engage, how to de-escalate and when to walk away. Get this course via computer-based training, as a hybrid or on-site.