Struggling to defuse tense situations on the job? This training – led by subject matter expert Jim Willis, M.Sc., CMAS, CHS-I – equips you with the skills to safely navigate conflict, teaching you when to engage, how to de-escalate and when to walk away. Get this course via computer-based training, as a hybrid or on-site. https://ip-institute.com/de-escalation-confrontations-in-the-field/

Read a Jim Willis Article Here – https://incident-prevention.com/blog/using-situational-awareness-to-enhance-field-security/