Recently I was on a conference call during which a client and I discussed aggression aimed at the client’s line crews and service technicians. As I hung up, I came to the realization that hostility toward utility workers isn’t a passing storm – it’s a bellwether of change in the public attitude. Aggression directed at […]
The names Nathan Baker, Zackary Randalls, Alex Boschert and William Froelich may not be familiar to you, but their stories are tragically important for utility workers. Nathan worked for East Mississippi Electric Power Association in Clarke County, Mississippi. Zackary was employed by Pacific Gas and Electric Co. (PG&E) in Fresno, California. And Alex and William […]