In this hard-hitting and deeply personal session, industry veteran Danny Raines, CUSP, challenges the “normalization of deviation” in the electrical utility industry. Drawing from decades of experience in the field, as well as his perspective as a pilot, Danny explores why skilled professionals continue to bypass safety regulations despite having better equipment and training than ever before.

Through a series of real-world case studies and sobering accident investigations, this program dissects the thin line between “operating by the rules” and true operational excellence. Danny reminds us that while we can work in an unacceptable manner for years without incident, we are simply increasing the odds of a catastrophic failure. It is a call to action for every employee to become their “brother’s keeper” and refuse to let the unacceptable become the standard.

Part 1: The Illusion of Experience and the Cost of Compromise

In the first half, Danny discusses the origins of the “Accepting the Unacceptable” program and the alarming statistics of human error.

• The Risk of “It Ain’t My Job”: How a lack of ownership leads to system unreliability and hazardous conditions for the next crew.
• The Experience Trap: Why veteran linemen often fall victim to complacency while newer workers suffer from a lack of quality mentorship.
• Minimum vs. Excellent: A breakdown of why following OSHA regulations is merely the “legal minimum” and not the same as operating at an excellent safety level.

Part 2: Leadership, Human Performance, and the Art of the Craft

In the second half, Danny delves into the psychology of human performance and the heavy burden of leadership.

• The Pilot’s Perspective: Comparing “Cockpit Resource Management” to the teamwork required in a bucket truck to prevent fatal mistakes.
• Non-Verbal Endorsements: The dangerous message sent when a leader watches an unsafe act and says nothing, essentially “signing off” on the risk.
• The Artist in the Field: A final reflection on moving from being a laborer to a “craftperson” and ultimately an “artist” who works with hand, brain, and soul.

Question & Answer

1. What is Danny Raines’ definition of “Accepting the Unacceptable”? It is defined as accidents or close calls caused by human performance failures or leadership accepting less than what is required by standards and regulations.

2. Why does Danny believe that following regulations is not enough? He argues that regulations and industry standards represent the minimum precautions required to be “legal,” but they do not equate to operational excellence or the highest level of safety.

3. What is a “non-verbal endorsement” in a safety context? It is when a leader or peer witnesses an unsafe act and remains silent. This silence sends a message to the rest of the crew—especially inexperienced members—that the behavior is acceptable.

4. According to the transcript, who is ultimately responsible for safety on the job site? While the employer is legally responsible and accountable to OSHA, the transcript emphasizes that the employee is the only one who can identify and correct unacceptability the moment it happens on-site.

#LinemanSafety #OperationalExcellence #UtilityIndustry #HumanPerformance #SafetyLeadership #DannyRainesCUSP Subscribe to Incident Prevention Magazine – https://incident-prevention.com/subscribe-now/ Register for the iP Utility Safety Conference & Expo – https://utilitysafetyconference.com/ The Voice of Experience with Danny Raines podcast is produced by the same team that publishes Incident Prevention. It delivers insights based on Danny’s regular column in the magazine, also called the Voice of Experience. To listen to more episodes of this podcast, as well as other podcasts we produce, visit https://incident-prevention.com/podcasts. You can reach Danny at rainesafety@gmail.com Purchase Danny’s Book on Amazon – https://a.co/d/04PvuEyn

Open the trench, vault or manhole. Strip back the jacket. Expose the neutrals. Remove the semicon and insulation. Crimp the connector. Rebuild the conductor shield, insulation and semicon. Seal the outside. This splicing routine eventually becomes second nature for medium-voltage cable splicers, which can make some workdays feel like a rote checklist to slog through. But each procedural step exists to help ensure precision electrical devices are competently dismantled and rebuilt. Reliable execution is more likely when splicers understand the logic at the root of each step. This article explores that logic in greater detail. Examining the Layers A modern medium-voltage cable, whether insulated with cross-linked polyethylene (XLPE) or ethylene propylene rubber (EPR), is built in layers from the inside out. The conductor is at the center. A semiconductive strand shield (conductor shield) sits around it, covered by a thick layer of insulation. Atop that insulation is a second semiconductive layer (insulation shield), followed by a metallic shield or concentric neutral, and finally a protective jacket. During manufacturing, each cable layer is extruded and assembled in controlled factory conditions to create a smooth, predictable electric field from the conductor to ground. Cutting into the cable interrupts its field control system, designed by the manufacturer to last decades. Industry professionals use splice and termination kits to reconstruct these systems. Reconstruction work begins with the conductor, which could be copper or aluminum, concentric or compact stranded. Splicers must confirm correct installation of connectors. Ideally, conductor and connector metals will be the same; copper-aluminum connections risk corrosion. Note that an under-crimped connector or a connector with the wrong die marks is a built-in hot spot. Adequate crimping squeezes the metal to create a low-resistance, mechanically strong joint that will not loosen, shift or change shape under thermal cycling or fault current. Inadequate crimping means extra heat during normal operation that stresses insulation from the inside out. Smoothing the Electric Field Surrounding the conductor is the inner semiconductive layer, also called the conductor shield. Its job is to smooth the electric field at the conductor’s surface. A stranded conductor is full of sharp edges and tiny gaps. If we directly apply insulation over those strands, the electric field will concentrate at each strand tip and across each tiny air pocket. Those spots can ionize under medium-voltage stress, prompting partial discharge that erodes insulation. The conductor shield fills the voids, bonds to the insulation, and presents a smooth, nearly cylindrical surface at the same potential as the conductor. When stripping this layer during a splice, use specialized tools and correct depth settings to ensure a clean finish with no ridges or gouges. These are not cosmetic efforts; a single nick in the insulation or jagged edge left on the conductor shield is a future stress point that could lead to breakdown. The main insulation layer, either XLPE or EPR, blocks system voltage from ground. It is more than thick rubber or plastic, polarizing when voltage is applied. The electric field sets up radially from the conductor to the insulation shield. Stress is highest at the inner surface, near the conductor; it is lowest at the outer surface. Cable manufacturers spec materials and thicknesses to ensure maximum stress does not exceed insulation breakdown strength or the level at which partial discharges will begin. Stress is best handled by smooth, uniform insulation. Employers and trainers take note: Because weak points typically result from scratches, inadvertent cuts, contaminants and moisture on insulation surfaces, splicers must be qualified to use specialized tools, strip cable in a controlled fashion, and competently clean tools, cable and equipment. Weak points are the reason insulation levels exist. Clearly, the wall of a 15-kV cable with 133% insulation is thicker than one with 100% insulation. Thick insulation is intended for systems in which ground faults could take up to an hour to clear. Thinner, 100% insulation is not designed for those conditions (clears a fault in 60 seconds or less). Critically, as we choose cables and accessories, we also choose our dielectric margins should something go wrong. Uniform Ground Potential A cable’s outer semiconductive layer is functionally similar to the conductor shield, managing the electric field at the insulation’s outer surface. This layer bonds to the insulation, keeping its surface at a uniform ground potential. During normal operation, the electric field is almost entirely located between the conductor and this shield; little of it exists in the jacket or surrounding soil and air, which explains why a qualified person can safely touch a grounded shielded cable that contains thousands of volts. Splicers must cut back this outer semicon layer to the exact length specified by the splice or termination kit’s instructions. The cutback distance, the straightness and smoothness of its edge, and the exposed insulation’s cleanliness are nonnegotiable details, determining how electrical stress will behave once the splice or termination is energized. A crooked or ragged semicon edge elevates local stress. Dirt and moisture encourage tracking. When we take time to perfectly dress the edge, we are shaping the future electric field. Metallic Shield and Outer Jacket Functionality Depending on the cable, the metallic shield located outside the insulation shield could consist of helically wrapped concentric copper neutrals, flat copper straps, copper tape with overlap, or a corrugated metal sheath. This shield performs critical functions: providing a low-impedance path for fault current; allowing protective devices to clear faults quickly; carrying the small charging current that flows through the insulation during normal operation; and confining the electric field, limiting stress exposure. In many distribution designs, the metallic shield also serves as the return path for unbalanced load current. Any cuts to the cable also cut the metallic shield. If we do not restore continuity using properly sized and installed bonds, braids and spring clamps, we change how future faults will travel and where voltage will rise during abnormal conditions. Floating and poorly bonded shields are associated with dangerous potentials, delayed fault clearings and changes in electric field behavior near splices. Bonds are rebuilt by gathering every neutral wire and reattaching them according to the company’s approved reshielding process, restoring the safety system surrounding the insulation. A cable’s outer jacket prevents water penetration, defends neutrals against corrosion, and safeguards shields and insulation from physical damage. When we strip the jacket to make a splice, we create a potential path for water entry. Modern cable manufacturers use water-swellable tapes and powders to address this reality, but they also rely on good seals. Some splice and termination kits call for use of specific mastics and sealant wraps and instruct users to add rejacketing sleeves over their splices; these actions greatly assist in protecting a cable’s contents. Moisture, corrosion and thermal cycling undermine splices that are electrically perfect but poorly sealed, leading to their eventual failure. Geometric Stress Control The cable layers described above work together to control electrical stress. The stress present in an intact section of cable is purely radial and behaviorally predictable. Trouble begins with the introduction of a shield cutback, termination or other discontinuity point where the electric field must bend. In those cases, the field no longer runs straight out from the conductor, instead curling along the insulation’s surface and into the surrounding air, causing longitudinal stress and creating areas in which the field can potentially bunch up. If the outer shield ends abruptly, with bare insulation continuing, the electric field crowds around that sharp edge. Concentrated stress under operating voltage produces corona and tracking, especially in humid and contaminated conditions, eroding materials and potentially leading to a flashover or failure. Geometric stress control (i.e., the use of shape to spread out the electric field) solves the problem. The stress cones and internal contours of premolded and cold-shrink terminations and taped splices are designed to extend a conductive or semiconductive surface beyond the shield edge so that potential drops gradually over a longer path. Capacitive and resistive stress grading using tapes and mastics with special electrical properties takes this idea one step further. Applied in precise patterns at the shield cutback, the materials pull some of the electric field into themselves, distributing the voltage drop over their length. Pattern instructions that call for an exact number of half-lapped layers, starting precisely at the semicon edge and ending at a specified distance, are the result of laboratory design and testing. Conclusion A medium-voltage splice is a field-built extension of a cable’s original design. The conductor must be solid and correctly installed. Its surrounding conductor shield and insulation must be uniform and clean. The semiconductive layer must reestablish smooth electric field boundaries. The metallic shield must be continuous and grounded. The jacket must seal and prevent water and other physical damage. When medium-voltage splicers understand why each cable layer exists, a splice or termination kit’s instructions begin to look less like suggestions and more like what they truly are: a roadmap to restoring a cable’s safe, factory-quality performance. Well-made splices disappear into lines, quietly doing their work during storms and faults without drawing attention. Achieving that level of reliability is a direct result of qualified splicers who understand cable contents and construction, how electrical stress behaves inside cable, and the significance of each cut, crimp and wrap. About the Author: Mark Savage is the owner of DeadBreak, a service-disabled veteran-owned small business providing underground distribution and transmission training, consulting and field services. A U.S. Marine Corps veteran with over 25 years of experience in underground construction and emergency response, Savage is a credentialed journeyman cable splicer/lineman and qualified medium-voltage splicing trainer. Reach him at msavage@deadbreak.us.