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iPi Monthly Forum for Utility Professionals

The iPi monthly forum is where you can get answers to questions you have from subject matter experts like David McPeak, Jim Vaughn, Danny Raines and other utility safety and ops professionals like yourself. Forums will include industry specific topics, challenges, trends, and solutions along with best practices in leadership, operations, and safety.

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KNOWLEDGE, INSIGHT AND STRATEGY FOR UTILITY SAFETY & OPS PROFESSIONALS

Simulation technology offers many benefits, including its ability to reduce the likelihood of safety incidents.
Utilities and utility contractors highly value safety. However, labor shortages can sometimes corner field supervisors into making a judgment call about whether an equipment operator is ready for the task. If Foreman A believes an operator is ready after several weeks of training but Foreman B believes the operator still needs several months, who is […]

More News…


goodwin article oct nov 2024
Use of the Job Demands-Control model and Conservation of Resources theory can reduce the risk of accidents and injuries.
jooma hoagland article oct nov 2024
Subject matter experts provide updates on the evolution of hand protection for electric utility workers.


Considered a high-risk activity, aerial line work can be performed safely using various tools, processes and procedures.
Aerial line work using helicopters is a proven method utilized in our industry to perform certain tasks safely and efficiently. Helicopters have supported the utility industry since 1947. Operators conducting aerial work in support of the utility industry encounter different hazards due to various flight profiles, terrain, infrastructure and weather environments. Aerial work concerning the util…
Before implementing training, ensure program trainers will effectively address the unique circumstances faced by trainees.
Active shooter response training for utility professionals is a subject that shouldn’t be ignored. However, few subjects are as challenging or controversial. For decades, active shooter response training has been touted as a one-size-fits-all remedy that instills long-lasting, actionable survival skills in one easy application. In reality, off-the-shelf training programs seldom deliver on promi…
To emphasize the critical importance of the meter base checkout procedure, this installment of “Voice of Experience” will cover the proper procedures for (1) checking out a meter base before setting a self-contained meter on new services and (2) resetting a meter after it has been removed and the…
I perform audits of both utilities and contractors. When I work with them to do those audits, we include trucks and trailers. The trailers I’m talking about here are not the box vans behind tractors, but the general-duty trailers used to haul trenchers, backhoes, wire reels and padmount transform…
Overcoming legacy culture and fostering psychological safety requires an accurate assessment of where you have been, where you are now and where you want to be.
A trainer, speaking to trainees at the start of class: “Welcome, class. You are encouraged to ask questions and participate. Remember, if you have a question, 15% to 20% of the class probably has the same question.” A trainee, a few hours later: “I have a question.” The trainee then asks the t…
Q: We are looking for some direction and opinions regarding SF6 gas switches. The SF6 switches we use on our campus are older and starting to pose problems. Some are leaking and others are very difficult to operate. Can you help? A: Sulfur hexafluoride, or SF6, isn’t a topic or problem we can …

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Knowing when to perform these tests – and who is responsible for them – is essential to worker safety.
Insulating aerial devices and digger derricks are used to provide a level of protection to their operators and ground personnel who work around energized power lines. Following established safe work procedures is critical, as is testing and maintaining the equipment so that it continues to provid…
Neurodivergent workers may struggle to navigate work systems that don’t accommodate their needs, making them vulnerable to errors, accidents and injuries.
Editor’s Note: Incident Prevention readers’ initial reaction to the following article might be, “HIPAA?” You are encouraged to check for yourself, but HIPAA – the Health Insurance Portability and Accountability Act – does not apply to the methodologies the author presents (see www.hhs.gov/hipaa/f…
Simulation technology offers many benefits, including its ability to reduce the likelihood of safety incidents.
Utilities and utility contractors highly value safety. However, labor shortages can sometimes corner field supervisors into making a judgment call about whether an equipment operator is ready for the task. If Foreman A believes an operator is ready after several weeks of training but Foreman B be…
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Gas Detectors and Accessories

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Safety Management


Figure 1 Strengths
Editor’s Note: Incident Prevention readers’ initial reaction to the following article might be, “HIPAA?” You are encouraged to check for yourself, but HIPAA – the Health Insurance Portability and Accountability Act – does not apply to the methodologies the author presents (see www.hhs.gov/hipaa/f…
goodwin article oct nov 2024
In the utility industry, workplace safety is of vital importance. Utility workers face numerous hazards daily, from working at heights and handling electrical equipment to operating in confined spaces and dealing with extreme weather conditions. To ensure the well-being of these essential work…
Willis article augsep24
Active shooter response training for utility professionals is a subject that shouldn’t be ignored. However, few subjects are as challenging or controversial. For decades, active shooter response training has been touted as a one-size-fits-all remedy that instills long-lasting, actionable survi…
Galloway
While leading a recent workshop at a client location, the introductions began by individually discussing how incidents at work have affected us. One story shared left an impact on all in attendance. Fifteen years ago, an employee suffered what at the time seemed like a simple and small fractur…
goodwin article oct nov 2024
Use of the Job Demands-Control model and Conservation of Resources theory can reduce the risk of accidents and injuries.
In the utility industry, workplace safety is of vital importance. Utility workers face numerous hazards daily, from working at heights and handling electrical equipment to operating in confined spaces and dealing with extreme weather conditions. To ensure the well-being of these essential work…
Willis article augsep24
Before implementing training, ensure program trainers will effectively address the unique circumstances faced by trainees.
Active shooter response training for utility professionals is a subject that shouldn’t be ignored. However, few subjects are as challenging or controversial. For decades, active shooter response training has been touted as a one-size-fits-all remedy that instills long-lasting, actionable survi…
Galloway
Workplace incidents and injuries can have far-reaching consequences that extend beyond the immediate physical harm suffered by an employee.
While leading a recent workshop at a client location, the introductions began by individually discussing how incidents at work have affected us. One story shared left an impact on all in attendance. Fifteen years ago, an employee suffered what at the time seemed like a simple and small fractur…
As organizations navigate an increasingly complex business landscape, the importance of frontline leadership development cannot be overstated.

The Transformative Impact of Training for Frontline Managers

Frontline managers are crucial because they bridge organizational goals and frontline employees. They significantly influence workplace dynamics and performance outcomes. In this context, my company surveyed 110 safety professionals and interviewed 10 safety professionals across various industrie…
As organizations navigate an increasingly complex business landscape, the importance of frontline leadership development cannot be overstated.
Frontline managers are crucial because they bridge organizational goals and frontline employees. They significantly influence workplace dynamics and performance outcomes. In this context, my company surveyed 110 safety professionals and interviewed 10 safety professionals across various industries – including co…
This educational technique is ideally suited as a resource for those wanting to improve the effectiveness of safety training.
In a recent workshop with a client in southeast Louisiana, a breakout session reached a tipping point. The rhythmic flow of dialogue among the seven supervisors in the group found an unscripted but purposeful path of its own. The task given to the group involved identifying at-risk behaviors or s…
Few utility businesses currently meet all of the transformational ESG requirements, placing them at odds with the future of work.
Over the past few years, much has been written and discussed about the role of environmental, social and governance, commonly referred to as ESG. Investors and customers are increasingly applying these nonfinancial factors as part of their analysis process to identify material risks and growth op…
A simple change in language can lead to more productive incident investigations – and fewer incidents overall.
In the northern latitudes, Mother Nature is deeply vested in a cycle of pattern disruption. The four seasons change the ecosystems and habitats. As the seasons shift in New York, the lake that I live on moves from a warm thermocline with colder layers on the bottom and warmer water on top to the …

Worksite Safety


Images courtesy of CM Labs
Utilities and utility contractors highly value safety. However, labor shortages can sometimes corner field supervisors into making a judgment call about whether an equipment operator is ready for the task. If Foreman A believes an operator is ready after several weeks of training but Foreman B be…
jooma hoagland article oct nov 2024
Hand protection has evolved in recent times, perhaps making the greatest advancements in the past decade. Although the primary focus of this article is hand protection for electrical shock and arc flash hazards, it also explores the multihazard protection incorporated into newer-generation hand p…
Qualification testing can only be done with an AC testing machine. The test is conducted by qualified service personnel anytime the fiberglass boom section is modified or replaced. A written record of all dielectric tests should be maintained, including both the date and the signature of the person who performed the test.
Insulating aerial devices and digger derricks are used to provide a level of protection to their operators and ground personnel who work around energized power lines. Following established safe work procedures is critical, as is testing and maintaining the equipment so that it continues to provid…
Aerial line work using helicopters is a proven method utilized in our industry to perform certain tasks safely and efficiently. Helicopters have supported the utility industry since 1947. Operators conducting aerial work in support of the utility industry encounter different hazards due to variou…
jooma hoagland article oct nov 2024
Subject matter experts provide updates on the evolution of hand protection for electric utility workers.
Hand protection has evolved in recent times, perhaps making the greatest advancements in the past decade. Although the primary focus of this article is hand protection for electrical shock and arc flash hazards, it also explores the multihazard protection incorporated into newer-generation hand p…
Qualification testing can only be done with an AC testing machine. The test is conducted by qualified service personnel anytime the fiberglass boom section is modified or replaced. A written record of all dielectric tests should be maintained, including both the date and the signature of the person who performed the test.
Knowing when to perform these tests – and who is responsible for them – is essential to worker safety.
Insulating aerial devices and digger derricks are used to provide a level of protection to their operators and ground personnel who work around energized power lines. Following established safe work procedures is critical, as is testing and maintaining the equipment so that it continues to provid…
Considered a high-risk activity, aerial line work can be performed safely using various tools, processes and procedures.
Aerial line work using helicopters is a proven method utilized in our industry to perform certain tasks safely and efficiently. Helicopters have supported the utility industry since 1947. Operators conducting aerial work in support of the utility industry encounter different hazards due to variou…

Proactive Risk Reduction: The Key to Sustainable Success

In an increasingly complex and volatile business landscape, the ability to proactively identify, assess and mitigate risks is not merely a valuable skill – it’s a strategic imperative for sustainable success. As leaders, entrepreneurs and innovators, our capacity to anticipate and navigate risks can be the difference between stagnation and growth and between surviving and thriving in a rapidly evolving world. Risk management is not a one-time task but a continuous process that requires vigilance, adaptability and foresight. By cultivating a proactive approach to risk reduction, we can en…
Robert (RL) Eisenbach, CUSP
Robert (RL) Eisenbach, CUSP
In 2013, tree trimming was a different game. We worked hard, but safety protocols were often viewed as an inconvenience rather than a necessity. I guess you could say it was a bit like the Wild West – we did what we needed to do to get the job done. Most days, there wasn’t anyone to come out t…
Horace Shelton, CUSP
Horace Shelton, CUSP

I am not a person who puts much stock in luck. I believe that in our line of business, it takes the correct tools to do a job correctly – especially since I’ve been the victim of a 4-inch lag to the forehead while trying to use a bell wrench as a hammer. I also believe that how you use those tool…
R. Neal Gracey
R. Neal Gracey

Overcoming legacy culture and fostering psychological safety requires an accurate assessment of where you have been, where you are now and where you want to be.
A trainer, speaking to trainees at the start of class: “Welcome, class. You are encouraged to ask questions and participate. Remember, if you have a question, 15% to 20% of the class probably has the same question.” A trainee, a few hours later: “I have a question.” The trainee then asks the t…
Train your frontline workers in this type of planning and execution using the energy wheel and the hierarchy of controls.
Are the things that hurt people the same as the things that kill people? Should safety focus on preventing serious injuries and fatalities (SIFs)? In this article, I’m not going to attempt to answer either of those questions. Instead, I’m going to do two other things. First, I’ll provide you with…

Begin every day and every task safely.
Stop-work authority is crucial in our industry. Understand me when I say this: If people aren’t using stop-work authority, they don’t have that authority even if it’s promoted on a bulletin board somewhere. With that said, I want to propose START (self, task, assess, reduce, thrive) work autho…
The practice of receiving feedback will make you better at giving it.
Most leadership development programs talk about the vital skill of giving feedback, as they should. I hope you’ve been trained on coaching and feedback and that you practice and enhance those skills frequently. But what about receiving feedback? That is another skill that can be learned, pract…
To emphasize the critical importance of the meter base checkout procedure, this installment of “Voice of Experience” will cover the proper procedures for (1) checking out a meter base before setting a self-contained meter on new services and (2) resetting a meter after it has been removed and the…
Over the course of my career in the utility industry, I’ve often been asked what tasks lone workers are allowed to perform on their own. It’s sometimes a hotly debated topic – both legally and ethically – and the answer is very much based on the employer. Each employer determines which tasks are …
Over the years, I have received many questions asking what it takes to become a journeyman lineworker after being hired as an apprentice. In response, I have prepared the following overview of the skills training I believe needs to be covered. Please note that this is only an overview; some compa…
The cold winter weather of recent months has prompted many conversations about proper sagging and tension on transmission and distribution conductors. Improper sagging and excessively high tension on conductors – past their rated breaking strength – have caused unscheduled system outages, but suc…

Q&A

Q: We are looking for some direction and opinions regarding SF6 gas switches. The SF6 switches we use on our campus are older and starting to pose problems. Some are leaking and others are very difficult to operate. Can you help? A: Sulfur hexafluoride, or SF6, isn’t a topic or problem we can effectively deal with in this venue, but we can offer some direction along practical lines as SF6 ha…
Q: How high can we stack poles in a pole yard? I can’t find any references in OSHA or ANSI C2/the National Electrical Safety Code. Is there a standard? A: Your question provides us with an example of when a standard governing our industry is not necessarily found in the National Electrical Safety Code, OSHA 29 CFR 1910.269 (General Industry) or OSHA 1926 Subpart V (Construction). What you…