Mark J. Steinhofer, CHST, CSP, CUSP

Don’t Blame People for Human Error

July 20, 2017 | Mark J. Steinhofer, CHST, CSP, CUSP | Tailgate Topics

The first lineman scaled the pole and tried to perform the task on the conductor. After a minute or so, the supervisor yelled, “You’re doing that wrong!,” told the lineman he was incompetent and sent a second lineman up the pole in his place. The second lineman started the task only to hear, “That’s not […]

The Silent Secret About Successful Safety Communication

February 15, 2017 | Mark J. Steinhofer, CHST, CSP, CUSP | Safety Management, Leadership Development

It’s a chilly morning, and the crew is eager to make progress on the substation upgrade before tomorrow’s snow. A shiny pickup truck pulls up to the job site, the driver’s door opens and out walks a good-looking guy in neatly pressed khakis, a white button-down shirt and highly polished lace-up shoes. He stops a […]