Throughout my years of serving as a safety professional, I have seen safety grow from simply telling people to “follow the rules” to engaging people in building safety cultures. I’ve also seen employees and managers shift their thinking about safety as they engage in it for all the right reasons – so we can all go home tonight. It’s refreshing!
Yet when an accident does happen, as much as we work to prevent it, I’ve also heard some questions and statements that make me wonder if we have truly advanced safety. I admit, those questions and statements might have been “the way we said it” in the past, but they can no longer be accepted if we are to grow our safety culture. Here are four things I believe we should never say again – and explanations as to why we should avoid them.
1. “Why don’t they just follow the rules?”
I can give you at least 10 reasons why people don’t. In fact, we have had rules in place for many years, yet we still are having accidents. Maybe the safety rules are vague, misunderstood or lengthy, leading to shortcuts. What we need to ask is if the rule system we have in place is effective – do employees know what’s expected of them? If they don’t know our rules, how can we expect employees to follow them? One solution is to move to basic life-saving rules. These are the rules we need people to know and follow.