Built In, Not Bolted On Podcast – Doug Hill, CUSP

In this episode of Built In, Not Bolted On, host Doug Hill sits down with safety leader and educator David McPeak to explore the real keys to successful Human and Organizational Performance (HOP). Through storytelling, relatable analogies, and a few laughs, they break down the power of caring leadership, building a just culture, the dangers of overcomplicating safety systems, and the importance of embedding safety into the DNA of an organization. From tools like “E + R = O” to the “village-by-village” model of influence, this episode provides a practical, people-first look at how to make safety initiatives stick—for good.

Key Takeaways:

1. Culture eats strategy for breakfast. Safety systems must be embedded into the culture—not simply bolted on as compliance requirements.

2. Toxic culture is a showstopper. No safety program will succeed in an environment that lacks trust, respect, and accountability.

3. Success starts with relationships. Building strong, caring teams helps create the psychological safety needed to speak up and improve performance.

4. Don’t overcomplicate safety. Practical, repeatable tools that workers understand and use in context matter more than complex policies.

5. Peer-level champions and simple tools like “E + R = O” and performance mode awareness can drive real change from the ground up.

5 Relevant Questions & Answers:

Q1: What’s the key to implementing effective Human and Organizational Performance (HOP) strategies?

A1: Commitment and time. It’s not about quick fixes—it’s about embedding care, consistency, and communication into every level of the organization.

Q2: Why do many safety programs fail?

A2: They’re often implemented in toxic cultures or made too complex. Without foundational trust and simple, relatable tools, programs won’t stick.

Q3: How can you tell if a safety initiative is “built in” versus “bolted on”?

A3: “Built-in” programs are part of daily work, language, and habits. “Bolted-on” programs feel forced, top-down, and are quickly abandoned.

Q4: What role do performance modes play in safety?

A4: Understanding if a worker is in skill-, rule-, or knowledge-based mode helps choose the right tool—like saying it out loud, step-by-step checks, or stopping work to seek help.

Q5: How can leaders support cultural safety transformation?

A5: By modeling desired behaviors, creating a safe space for feedback, understanding how each role sees safety, and helping translate tools into all departments—not just field crews.

#BuiltInNotBoltedOn #UtilitySafety #HumanPerformance #SafetyCulture

#OrganizationalLeadership #JustCulture

Contact Doug: doug@utilitybusinessmedia.com

Subscribe to Incident Prevention Magazine – https://incident-prevention.com/subscribe-now/

Register for the iP Utility Safety Conference & Expo – https://utilitysafetyconference.com/

In this episode of Built In, Not Bolted On with host Doug Hill, CUSP, we dive deep into the world of utility safety culture, exploring the latest risk management strategies, regulatory challenges, and best practices to keep crews safe. Our host shares firsthand experiences and expert insights on hazard identification, compliance updates, and leadership in safety culture. Whether you’re in line work, transmission, or distribution, this episode is packed with valuable takeaways to help you enhance workplace safety and efficiency.

Contact Doug: doug@utilitybusinessmedia.com

Subscribe to Incident Prevention Magazine – https://incident-prevention.com/subscribe-now/

Register for the iP Utility Safety Conference & Expo – https://utilitysafetyconference.com/

Key Takeaways:

•Risk Mitigation Strategies – How to proactively identify and address workplace hazards.

•Compliance & Regulations – Updates on industry standards and their impact on daily operations.

•Technology & Safety – The role of innovative tools in improving worker protection.

•Leadership in Safety – Why management commitment is crucial for fostering a strong safety culture.

•Lessons from the Field – Real-world scenarios that highlight best practices and potential pitfalls.

Five Relevant Questions & Answers from the Podcast:

1.Q: What are the biggest safety challenges facing the utility industry today?

A: The biggest challenges include hazard identification, ensuring compliance with evolving regulations, and integrating new technology while maintaining worker safety.

2.Q: How can companies improve their safety culture?

A: Companies must prioritize training, encourage open communication, and lead by example to create an environment where safety is a shared responsibility.

3.Q: What role does technology play in utility safety?

A: Innovations like wearable safety devices, AI-driven monitoring, and automated reporting systems are enhancing how companies manage risks.

4.Q: How do changing regulations impact utility workers?

A: New safety laws require continuous education and adaptation, ensuring workers stay compliant and protected in evolving work environments.

5.Q: What is one key piece of advice for improving safety in the field?

A: Always prioritize situational awareness, follow protocols, and never hesitate to speak up about potential hazards.

#UtilitySafety #WorkplaceSafety #LinemanLife #RiskManagement #SafetyCulture #OSHACompliance #PowerGrid #ElectricalSafety